Limecraft Flow allows you to manage users on the level of the global account. In this article we review how to manage and add users on the level of the account.

Before you begin: only the account admin has access to these settings. If you wish to change something in the account settings, but don't have the permission to do so, you will need to contact your account admin to administer the changes.

Accessing User Settings on the Account level

To access the account settings, simply click 'account settings' on Flow's starting page next to the name of the account you want to manage. You will then see a menu on the left side with all the settings.

The user section gives you an overview of all the users that are part of the production in the account or that have certain permissions on account level. 

Changing the User Settings and inviting Users on Account level

Let's first go through the top bar of the screen (circled in red on the image below).

If you are searching for a specific user, you can give in his/her name or email address in the search bar. The system will give you all possible search results. Next to the search bar, you see the number of users registered in this account. Next to that, you will see a filter option. Clicking that gives you the option to filter for example on account role, if the user has been invited / deactivated and a few more options.

Next to the filter, there is an 'Export' button which will give you a CSV file with all the user information given here.

On the right hand side, a 'reload results' button allows you to refresh the results displayed on the screen.

The 'add user' button on the right hand side, allows you to invite new users on the level of the account. You'll be guided through a series of queries allowing you to set access permissions.

Important remarks

  • The user is invited on the level of the account but he/she has no permissions yet to access individual productions. To invite users as well in the context of a particular production, see the article on how to manage the production team.

Then, to the left on each row you will see two further buttons. The right one, the little red X, will deactivate this user from your account. Deactivating a user will remove all permissions for the user in this account and its productions. The user will not be notified of this. 

The left one, the edit button, will give you a pop-up (as shown below) where you can change the settings for this user. You can allow them to create productions, give them an admin role and get to see in which productions this user participates.