Two-Factor Authentication or Two Step Verification is a key component of our security framework, intended to protect your content against unauthorised access. This article explains how to enable 2FA for your user profile specifically.


In today’s online environment, ensuring the security of your content is critical. At Limecraft, we are committed to providing our customers with the highest level of protection against unauthorised access and theft. One key component of our security framework is Two-Factor Authentication (2FA).


With 2FA enabled, the login screen will ask a one-time token in addition to the username and password. This token is generated using an Authenticator app on your smartphone, and valid for no more than 30 seconds. This is an essential step to verify your identity, in case someone is guessing or has got access to your password.


While 2FA can be enforced as well on the level of the Account by the Account Admin, this article explains in detail how you can enable 2FA for your personal login.


Before you Begin


Double checking your identity via an authentication app on your smartphone is an essential step in the process. Before you begin, you must make sure to install an authenticator app from Google, Microsoft, or similar. You can download the Google Authenticator app in the Android Play Store or in the Apple App Store.


Enabling 2FA on Your Personal Profile


To enable 2FA on your Limecraft profile, you need to click in the top right corner on the profile icon and go to 'Manage profile'. 


Limecraft screenshot detail illustrating how you enable 2FA via the 'Manage Profile'



On the right side, you will notice 'Security login options'. There you will find the option 'Enable 2FA'. Click that to start the process. 


Limecraft screenshot illustrating how to activate 2FA via Personal Information


Step 1 - Confirm your Login

In a first step, you will be asked to confirm your identity with you normal credentials.



Step 2 - Link your Authenticator app to your Subscription as the Access Token

Before you begin, please make sure to have an Authenticator app installed on your smartphone. By linking the Authenticator app to your user profile, the smartphone becomes your access token (see: two-factor authentication, something you own).


Note: there are several Authenticator apps you can choose from: 

  • Google Authenticator
  • Microsoft Authenticator
  • LastPass Authenticator 
  • ...


We will show you the process of using Google Authenticator just below. You can download the Google Authenticator in the Android Play Store or in the Apple App Store.


Next, you will see a QR code on your screen. Open your Authenticator app and scan this code. Alternatively, you can also click 'show secret key' to enter this into your Authenticator app. We advise to scan the QR code though, it is the easiest and securest way to set up 2FA.


People with malicious intentions that want to steal your identity to get access to your account, might ask you to share the secret key and enter it in their Authenticator app on your behalf. Therefore you must never share your secret key to anyone else at all.



Limecraft screenshot illustrating how to set up 2FA by linking the Authenticator app to your profile using a QR tag


As soon as you have scanned the QR code, you will see a six-digit verification code. You need to enter this code in Limecraft Flow. You only have 30 seconds until this code expires, so if you see that you only have a little time left, best is to wait until a new code appears.


As soon as you have entered the code, the system will verify it and confirm your profile is set up to use 2FA. This may take a minute, but the page will automatically refresh once the process has been completed.


Limecraft screenshot illustrating that two-factor authentication has been successfully set up


If you go back to your profile now, you will see that is says "Two-Factor authentication (2FA) is enabled".  


Disabling 2FA on Your Personal Profile

Assuming 2FA was not enforced on the level of the Account by the Account Admin, in case you would like to disable 2FA, you can also do so via your user profile settings by clicking "Disable 2FA" and following the process. 

Limecraft screenshot detail illustrating how you can disable two-factor authentication (2FA)