Introduction
Your Limecraft Flow subscription is governed by a subscription fee per user and per volume of material stored on our platform. Transcription and translation credits are prepaid in advance and will be consumed over time. Both subscription fees and credits are payable in advance, due to which a certain capacity is made available to the different productions within the account by the account manager.
Before you begin
Subscription fees and the capacities allocations are only accessible by the account manager. So please make sure you are the account manager, or to get in touch with your account manager.
So how to increase your available capacity or order more credits?
If, in your capacity as an account manager, you would like to procure additional volumes or credits, please send an email to support@limecraft.com and we'll provision your account according to the agreement we put in place.