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Frequently Asked Questions
Why won’t my file upload in Flow?
Why don’t my files appear in the Flow library?
How long does media stay on Flow before it is deleted due to lack of payment or lack of renewal?
Does Flow make a proxy of every clip?
Can I edit several clips at a time?
How do I create a Collection Group
Can I move a collection to another production?
Can I move more clips at a time to a collection?
How can I see the comments on a clip?
Can I edit the metadata in Flow?
Which export formats can I use to export a collection?
How can I delete a production?
Can I do a bulk download?
I'm unable to download the original media for a clip?
Can I add tags to several clips at the same time (bulk tagging)?