Enter your search term here...
to submit a new ticket
Check ticket status
Frequently Asked Questions
What is the best subtitle file format?
How many media clips can I subtitle at time?
Can I make subtitles without first making a transcript?
How can I create subtitles for a vertical video?
How can I change the spotting rules?
Can I export a video with burned-in subtitles?
Are the transcription and the subtitles linked to each other?
Why doesn't Limecraft support live subtitling?
Does the process for automatic creation of subtitles keep on running in the background when I leave the page?
Why can’t I change the timing of my subtitle?
I positioned my subtitles at the top of the screen. When I do a playback using the VLC player to check on the exported SRT file, I still see the subtitles at the bottom. What am I doing wrong?
Why is automatic subtitling not working?
I'm trying to export a CSV file of all the subclips in a collection, but it looks messy in Excel / Google Sheets. What am I doing wrong?